Returns & Exchanges
We want you to be completely satisfied with your Rocketbook gear, which is why we offer a 30-day return window for all products in their original condition. If your smart notebook or accessories don't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your inbox; simply print it out and securely package your Rocketbook items.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original components like microfiber cloths and pens are included.
Receive Your Refund
After our warehouse inspects the returned electronics, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing